Credit cards offer a convenient method for managing finances, yet they can lead to stress if not handled properly. Whether you aim to streamline your finances, decrease credit card debt, or are dissatisfied with your current credit card provider, canceling your credit card could be a wise decision.
American Express, or Amex, is a well-known credit card company recognized for its variety of cards and rewards programs. Should you determine that your Amex card is no longer necessary, it is crucial to cancel it correctly to prevent any complications. Below is a detailed guide on the cancellation process.
How To Close Amex Credit Cards?
Follow these steps for smooth cancellation of your amex credit card:
Pay Off Your Balance:
- Verify your balance: Access your Amex online account to verify your current balance.
- Settle your balance: If there is any remaining balance, be sure to settle it. It is not possible to close a credit card account with an outstanding balance.
- Validate the payment: Once the payment is made, verify that your balance is zero. It may take a few days for this to be updated in your account.
- Review any pending charges: Make sure there are no pending charges before proceeding with the closure of the account.
Redeem Any Rewards:
- Verify your rewards balance: Prior to canceling your card, it is essential to verify the number of reward points you still possess.
- Utilize your rewards: Ensure that you utilize any remaining rewards, as they will be forfeited once the account is closed.
- Evaluate the optimal redemption choice: Depending on the type of card you have, you may obtain the greatest value from travel redemptions, gift cards, or statement credits.
- Allocate sufficient time for processing: Keep in mind that certain redemptions may necessitate a few days for processing, so it is advisable to plan accordingly.
Things to Consider Before Cancelling Amex Credit Card:
- Verify your rewards balance: Any rewards that have not been redeemed will be forfeited if you cancel your card.
- Settle your outstanding balance: It is not possible to cancel a card that still has an outstanding balance.
- Take into account your credit score: Cancelling a card can have an impact on your credit score.
- Consider your credit history: Maintaining an open card can be advantageous for your credit history.
Contact American Express:
Get ready for the call: Be prepared to push back against any efforts by the customer service agent to persuade you to maintain your card open.
Contact customer service: The Amex customer service number is located on the back of your card. Dial the number and notify them that you want to shut down your account.
Verify the closure of your account: Ensure that you receive confirmation that your account has been closed.
Seek written confirmation: Request a letter or email verifying that your account was closed with a balance of zero.
Also Read: How To Cancel Hawaiian Airlines Credit Card
Contact details:
Information | Details |
Customer Support Phone | 1-800-528-2122 |
Customer Support email | customersupport@americanexpress.com |
Mail address | P.O. Box 981535, El Paso, TX 79998. |
Official website | https://www.americanexpress.com/en-us/support/contacts |
How to Cancel via Phone:
- Locate the customer service number: Typically, you can find the number on the rear side of your card.
- Get your information ready: Ensure you have your card details and personal information readily available.
- Engage with a representative: Inform them about your intention to cancel your card.
- Ask for a confirmation email or letter: This will serve as evidence that you have successfully cancelled your card.
How to Cancel via Email:
- Locate the customer service email address: Typically, this information can be located on the American Express website.
- Compose your email: Clearly indicate your desire to cancel your card and provide all relevant information.
- Transmit your email: Retain a copy of the email sent for your personal records.
- Await a confirmation response: This communication should confirm the cancellation of your card.
How to Cancel through Customer Support:
- Access the Amex website: Go to the customer support section.
- Select the cancellation option: Adhere to the instructions to cancel your card.
- Verify your information: Ensure to confirm your card details and personal information.
- Await confirmation: Typically, this will be sent through email.
Cancellation Policy Of Amex Credit Card:
- Customer Service Contact: To request cancellation, please dial the number provided on the back of your card.
- International Assistance: For those outside the US, you can make a collect call to 1-336-393-11111.
- Corporate Card Cancellation: If you wish to cancel your Corporate Card, reach out to your company’s Program Administrator.
Alternatives Of Amex Credit Card:
- Chase Sapphire Reserve: Earn 60,000 bonus points after spending $4,000 on purchases within the first 3 months of account opening. These points are worth $900 when redeemed through Chase Ultimate Rewards®.
- Capital One Venture X Rewards Credit Card: Enjoy an annual $300 travel credit, a 10,000-mile anniversary bonus, a Priority Pass membership, access to Capital One Lounges, and a credit of up to $100 for Global Entry or TSA PreCheck.
Alternatives to Amex credit cards include a variety of options provided by other major financial institutions and credit card issuers. Visa and Mastercard, for instance, are widely accepted worldwide and offer a range of credit cards including rewards, cash back, travel, and business cards, catering to different financial needs and credit profiles. Discover is another alternative, known for its cash-back rewards program and no annual fees on many of its cards.
Check Your Credit Report:
- Acquire your credit report: Approximately a month later, acquire a copy of your credit report from a prominent credit bureau.
- Verify the account status: Ensure that your credit report indicates that the account was closed upon your request.
- Challenge any errors: If the account is still listed as open, or if it shows as closed by the issuer rather than by you, contest this with the credit bureau.
- Retain the confirmation letter: The confirmation letter provided by Amex can be used as evidence in the event of any disagreements.
Conclusion:
Cancelling your Amex credit card requires thorough consideration and specific steps. Remember to settle your balance, redeem rewards, and understand the impact on your credit score before proceeding. This guide provides detailed instructions on cancelling through phone, email, or online, while also addressing potential consequences and offering alternative credit card options. By following these steps, you can ensure a smooth and informed cancellation process for your Amex card.
Also Read: How To Cancel PNC Credit Card
Video Guide for Cancelling AMEX Credit Card:
FAQs:
Why American Express Card Cancelled Without Notice?
It is possible that your card is inactive because you have not been using it. Please be aware that if you do not use your Amex Card for an extended period, the service team may decide to cancel it. Rest assured, you will be notified before any cancellation takes place.
Will Cancelling My American Express Card Hurt My Credit?
Terminating your American Express Credit Card will have a detrimental impact on your credit score, leading to an automatic increase in your credit utilization rate.
How To Cancel An American Express Account Online?
We cannot confirm the cancellation status, however, you have the option to handle your Amex Account online by logging in. The most efficient method to cancel your account is by utilizing the Live Chat feature on the Amex App or by reaching out to their customer service team through a phone call.