ArcheAge, a widely popular MMORPG, has managed to capture the attention and admiration of gamers worldwide. However, there may come a point in time where circumstances prompt the need to terminate your subscription. Whether it be financial constraints, time limitations, or a mere shift in gaming preferences, the process of canceling your ArcheAge subscription can be executed with ease. This informative blog post aims to provide you with a comprehensive guide, outlining the necessary steps to successfully cancel your ArcheAge subscription.

The realm of online gaming is an expansive and ever-evolving landscape. Amidst the plethora of available games, ArcheAge has established itself as a standout title, thanks to its distinctive gameplay and captivating virtual world. Nevertheless, as with any enjoyable endeavor, there may come a moment when you decide to venture elsewhere. If you have made the decision to terminate your ArcheAge subscription, this guide is tailored specifically for you. We will meticulously navigate you through the cancellation process, ensuring a seamless and trouble-free experience.

How To Close ArcheAge Subscription?

Follow these steps for smooth cancellation of your Archeage subscription:

Log into Your Account:

Access your account by following the steps provided:

  • Go to the official ArcheAge website.
  • Locate and select the ‘Login’ button positioned at the top right corner of the page.
  • Input your username and password as required.
  • Click on the ‘Login’ button to log in to your account.

Navigate to the Subscription Page:

  • After logging in, locate your username at the upper right corner and click on it.
  • From the menu that appears, choose ‘Account.’
  • On the account page, find and click on ‘Subscription.’
  • You will then be directed to the subscription page, where you can easily manage your ArcheAge subscription.
  • Access the subscription page by selecting your username at the top right corner once you have logged in. From the dropdown menu, choose ‘Account.’ Then, navigate to the ‘Subscription’ section on the account page to manage your ArcheAge subscription.

Things to Consider Before Cancelling ArcheAge Subscription:

  • Evaluate the factors leading to your decision to cancel.
  • Reflect on how this will affect your gaming experience and advancement.
  • Verify if there are any ongoing in-game transactions or rewards.
  • Recognize that you have the option to rejoin at a later time.
  • Assess the possibility of resubscribing in the future.

Contact Customer Service:

  • The official ArcheAge website is the primary channel to contact customer service for “ArcheAge Subscription”.
  • Effective December 1, 2021, Kakao Games has taken over the publishing rights of gamigo’s ArcheAge in Europe and North America.
  • Kakao Games is now responsible for all aspects of ArcheAge and ArcheAge: Unchained, including game services, customer support, and publishing responsibilities.
  • It is recommended to visit the official website for the most accurate and up-to-date information on how to contact customer service.
  • If you have any further questions or require additional assistance, please don’t hesitate to ask.

Also Read: How To Cancel SoulGen Subscription

Contact details:

InformationDetails
Customer Support emailcustomersupport@kakaogames
Official websitehttps://kakaogames.helpshift.com/hc/en/3-archeage/contact-us/

How to Cancel via Phone:

  • Find the contact information for ArcheAge’s customer service hotline.
  • Place a call to the provided number and patiently wait for a representative to assist you.
  • Upon connecting with a representative, kindly ask them to assist you in canceling your subscription.
  • Carefully follow the instructions provided by the representative to successfully complete the cancellation process.
  • Thank the representative for their assistance and conclude the call.

How to Cancel via Email:

  • Draft an email expressing your intention to terminate your subscription.
  • Provide your account information excluding any confidential details such as passwords.
  • Address the email to the designated customer service email of ArcheAge.
  • Await a confirmation email as verification of the cancellation of your subscription. 
  • Ensure that all necessary steps are taken to successfully cancel your subscription.

How to Cancel through Customer Support:

  • Access the ArcheAge website and locate the ‘Support’ or ‘Help’ section.
  • Initiate a ticket or request to terminate your subscription.
  • Furnish the required information while refraining from disclosing any sensitive data.
  • Await a response from the support team.
  • Follow the instructions provided in the response.

Cancel Your Subscription:

Cancle your subscription by the following points:

  • Find the ‘Cancel Subscription’ button on the subscription page.
  • Select the ‘Cancel Subscription’ button.
  • A confirmation window will appear, prompting you to confirm your decision to cancel.
  • Click on ‘Yes’ to finalize the cancellation process.
  • Confirm the cancellation by clicking on ‘Yes’.

Cancellation Policy of ArcheAge Subscription:

Please be informed that cancellations will be implemented at the conclusion of your ongoing billing cycle. It is important to note that refunds are generally not issued for periods that have been partially utilized.

Kindly be advised that terminating your subscription does not result in the deletion of your account or any progress made in the game. It is worth remembering that you have the option to resubscribe whenever you wish in order to once again enjoy the benefits available to subscribers.

Alternatives for ArcheAge Subscription:

It is advisable to contemplate transitioning to a more economical subscription package if one is accessible. This could potentially help in reducing expenses while still enjoying the benefits of the service. 

Additionally, it is recommended to investigate alternative games that align with your interests and financial constraints. Exploring free-to-play options within ArcheAge or other titles may provide a cost-effective way to continue gaming. Furthermore, trying out diverse genres of games can offer a refreshing and novel gaming experience.

Confirmation of Cancellation:

  • Once the cancellation is confirmed, a confirmation message will be sent to you.
  • Please check the email linked to your account for a cancellation confirmation email.
  • It is important to retain this email for your records.
  • Your subscription has been successfully cancelled, and there will be no additional charges.
  • You will receive a confirmation message after confirming the cancellation.

Conclusion:

In conclusion, canceling your ArcheAge subscription is a straightforward process that can be accomplished through various methods, including the website, phone, email, or customer support. Carefully consider all aspects before proceeding, and remember that cancellation takes effect at the end of your current billing cycle. Explore alternative options if needed, and remember you can always resubscribe in the future.

Also Read: How To Cancel Driverfix Subscription

FAQs:

Is a subscription required in order to play ArcheAge Unchained?

    Starting on December 3rd, ArcheAge will transition to a subscription-based model, requiring players to pay a monthly fee to continue playing the game. As a gesture of goodwill, all players will be granted 30 days of complimentary game time, with additional bonus days of up to 150 for those who have previously bought the game or its downloadable content.

    Is ArcheAge free to play worth it?

      ArcheAge is one of the best free-to-play games to be released this year, with a near endless amount of content awaiting eager adventurers.

      What is the difference between ArcheAge and ArcheAge Unchained?

        In contrast to ArcheAge, this game is a standalone experience, meaning that characters and items cannot be carried over. It offers a fresh start for players. However, in November 2023, ArcheAge Unchained merged with the base game, resulting in the transfer of all characters and items.

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