EVE Online, a widely popular space-themed massively multiplayer online role-playing game (MMORPG), offers a range of subscription options for players. Although the game can be enjoyed for free, many players choose to subscribe in order to unlock additional features and content. If you ever decide to cancel your subscription, the process differs slightly when cancelling through Steam as opposed to directly through the EVE Online website. This article will walk you through the steps to cancel your EVE subscription via Steam.
Steam, a digital platform created by Valve Corporation, provides users with digital rights management (DRM), multiplayer gaming, video streaming, and social networking services. Users can benefit from features such as game installation and automatic updates, as well as community functions like friends lists, groups, cloud saving, and in-game voice and chat capabilities. Additionally, Steam offers an application programming interface (API) known as Steamworks, which allows developers to incorporate various Steam functions into their products, including networking, matchmaking, in-game achievements, micro-transactions, and support for user-generated content through Steam Workshop.
How To Close Eve Subscription Through Steam?
Follow these steps for smooth cancellation of youreve subscription through steam:
Accessing Your Steam Account:
- Launch Steam: Begin by launching the Steam client on your device. If Steam is not yet installed, you can acquire it from the official Steam website.
- Log in: Access your Steam account by entering your username and password.
- Access ‘Account Details’: Locate your username at the top-right section of the Steam client, then opt for ‘Account Details’ from the drop-down list.
- Proceed to ‘Manage Subscriptions’: Within the Account Details page, locate and click on the ‘Manage Subscriptions’ option.
Managing Your EVE Subscription:
- Locate EVE Online: Navigate to the Manage Subscriptions page and locate EVE Online in your list of subscriptions.
- Click on ‘Edit’: Next to the EVE Online entry, click on the ‘Edit’ button to make changes.
- Select ‘Cancel my subscription’: On the following page for managing your EVE Online subscription, select the ‘Cancel my subscription’ option.
- Verify cancellation: Confirm your choice to cancel the subscription to ensure that it will not renew.
- Subscription status: Once confirmed, your EVE Online subscription will no longer be set to renew automatically.
Things to Consider Before Cancelling Your EVE Subscription Through Steam:
Take into account your gameplay, Keep in mind that discontinuing your subscription could result in restricted access to specific features within EVE Online. Monitor your billing cycle, Ensure that you are informed about the upcoming payment date, as you might prefer to terminate your subscription prior to this deadline. Consider re-subscribing, Understand that you have the option to re-subscribe at any point if you have a change of heart. Recognize the implications, Be mindful that cancelling your subscription will downgrade your account to a free-to-play status, which comes with its own set of restrictions.
Contact Customer Service:
- Contact Steam’s customer service to address any concerns regarding your EVE Online subscription.
- Prepare to provide your account information and explain the reason for canceling.
- The customer service representative will assist you in following the cancellation procedure.
- Ensure that you receive a confirmation of your subscription cancellation.
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Contact details:
Information | Details |
Customer Support email | Customersupport@eveonline.com |
Official website | https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support |
How to Cancel via Phone:
- Locate the number: Search for the customer service contact information for Steam.
- Gather your information: Make sure to have your account details and subscription information readily available.
- Initiate the cancellation: When connected, request the representative to cancel your EVE Online subscription.
- Obtain verification: Ensure that you receive a confirmation number or email as proof of the cancellation.
- Keep records: Save the confirmation number or email for future reference.
How to Cancel via Email:
- Compose an email to Steam’s customer service, explaining your intention to terminate your EVE Online subscription.
- Ensure to provide all relevant account and subscription information in the email.
- Dispatch the email and patiently await a confirmation from the customer service team regarding the cancellation.
- Preserve the confirmation received as a record for future reference.
- Remember to save the email for your personal records.
How to Cancel through Customer Support:
- Access the support page: Navigate to Steam’s support page and locate the section dedicated to subscription services.
- Submit a cancellation request: Complete the required forms to initiate the cancellation process for your EVE Online subscription.
- Await confirmation: After submitting your request, anticipate receiving a confirmation message or email once your cancellation has been processed.
- Verify your account: Sign in to your account and verify that your subscription status has been successfully updated.
Cancellation Policy of Your EVE Subscription Through Steam:
Refunds are not available under Steam’s policy for subscription services, unless there are exceptional circumstances that warrant an exception to this rule. Your subscription will continue to be active until the conclusion of your current billing cycle, ensuring that you have access to the service for the entire duration. Following cancellation, there will be no charges incurred for subsequent billing cycles, providing peace of mind for users who choose to discontinue their subscription. Additionally, users have the option to re-subscribe at their convenience after cancellation, allowing for flexibility in managing their subscription status.
Alternatives of Your EVE Subscription Through Steam
Players have the option to enjoy EVE Online without any cost, albeit with certain restrictions in place. This free-to-play model allows individuals to engage in the game without the need for a subscription. For enhanced flexibility and access to additional features, players can opt for a direct subscription via the official EVE Online website. Alternatively, there are various other platforms where players can explore subscription options for EVE Online. If players are seeking a different gaming experience, they can also explore the wide range of MMORPGs available on platforms like Steam.
Confirming the Cancellation:
- Review email: Following the cancellation, review the email linked to your Steam account. An email from Steam confirming the cancellation should be in your inbox.
- No additional fees: After the cancellation, there will be no charges for the upcoming billing cycle. You can still access EVE Online until the end of your current subscription term.
- Renew subscription at any time: Should you decide to renew your subscription to EVE Online later on, you can easily do so via the EVE Online section on the Steam Store.
- Reach out to support for problems: If you face any difficulties or do not receive a confirmation email, reach out to Steam Support for guidance and assistance.
Conclusion:
This guide provides a thorough explanation of cancelling your EVE Online subscription through Steam, covering essential steps, important considerations, alternative options, and the cancellation process itself (including methods like phone, email, and Steam support). Remember, while the free-to-play option exists, it has limitations. Explore other subscription options or consider alternative MMORPGs if desired. Finally, confirm your cancellation and retain records for future reference.
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FAQs:
How do I cancel my EVE Online subscripion on Steam?
To terminate an EVE Online account subscription, users have the option to cancel it at any point by choosing the “Cancel Subscription” feature on the Account Info page. This particular choice is solely accessible if the account is presently enrolled in an active and recurring payment scheme, which includes Credit Card or Paypal payments.
How do I access my subscriptions on Steam?
Upon logging in with your Steam credentials, you will be redirected to your account page where you can access various features. Locate and click on the “Manage Subscriptions” option, situated to the right of the “Store & Purchase History” box. Here, you will find a list of all your current subscriptions that are active and available for viewing.
What are subscriptions on Steam?
Every Subscription grants you access to specific Content and Services. Certain Subscriptions may come with additional terms that are unique to that particular Subscription, known as “Subscription Terms.” These terms could include an end user license agreement tailored to a specific game, or terms of use specific to a particular product or feature available on Steam.