How To Cancel Geeni Subscription

While Geeni’s smart bulbs and cameras light up your home, life’s twists might necessitate cancelling your subscription. Whether it’s a smart home overhaul, budget tweaks, or simply exploring new options, navigating cancellation can feel confusing. But worry not! This guide will be your roadmap to a stress-free unsubscribe journey.

In the next part, we’ll unveil the specific routes to cancellation, be it through the app, website, or directly contacting Geeni support. We’ll also anticipate potential hurdles and equip you with the knowledge to overcome them, ensuring a smooth and successful unsubscribe experience. Remember, with this guide as your companion, cancelling your Geeni subscription won’t be a dark and winding path, but a clear and confident stride towards your smart home goals.

How To Close Geeni’s Subscription?

Follow these steps for smooth cancellation of your Geeni Subscription:

Cancelling Geeni Subscription on iPhone:

• Access Settings and select your name.

• Navigate to “Subscriptions”.

• Choose the Geeni subscription you wish to assess.

• Select “Cancel”.

Cancelling Geeni Subscription On Android Device:

• Launch the Google Play Store app on your device.

• Access the menu by tapping on it.

• Select “Subscriptions” from the menu options.

• Locate the Geeni subscription you want to cancel and tap on it.

• Finally, click on the “Cancel Subscription” button to complete the cancellation process.

Cancelling Geeni Subscription On Mac: 

• Open the Mac AppStore and locate your name at the bottom sidebar.

• Select “View Information” and sign in if prompted to do so.

• Scroll down until you find the “Subscriptions” tab and click on it.

• Look for the Geeni app and click on “Edit” next to it.

• Finally, click on “Cancel Subscription” to complete the process.

Cancelling Direct Subscription On Geeni’s Website:

• Access the Geeni website and log in to your account.

• Navigate to the menu section and locate options such as “Billing,” “Subscription,” “Payment,” “Manage account,” or “Settings.”

• Click on the relevant link and proceed to follow the provided instructions to cancel your subscription.

Things to Consider Before Cancelling Geeni Subscription:

• Certain features or services may become inaccessible.

• Cancelling during a free trial period may result in the loss of the trial.

• To avoid being charged, it is recommended to cancel at least 24 hours before the trial period ends.

Contact Customer Service:

• Contacting support for assistance can be done through various channels such as sending an email to support@mygeeni.com, submitting an online support form on their website, or scheduling a callback from their customer service team during their operating hours from Monday to Sunday, 10:00 AM to 7:00 PM EST. 

• It is important to note that there may be long hold times and slower response times when reaching out for help through these methods. However, rest assured that the support team is dedicated to assisting with any inquiries or issues that may arise. 

• If you have any further questions or require additional assistance, please do not hesitate to reach out. Your satisfaction is their top priority, and they are more than willing to help in any way they can.

Also Read: How To Cancel Quiz Plus Subscription

Contact details:

How to Cancel via Phone:

• Please contact Geeni’s customer support through their official website.

• Ask for a callback or arrange a call.

• When speaking with the representative, request the cancellation of your subscription.

How to Cancel via Email:

• Draft an email addressed to support@mygeeni.com.

• Clearly indicate in the email that you would like to terminate your subscription.

• Provide all essential information related to your account for the cancellation process.

How to Cancel via Customer Support:

• Access the Geeni support page.

• Choose the option “Submit a request” or “Schedule a Callback”.

• Follow the instructions provided to submit your cancellation request.

Cancellation Policy for Geeni Subscription:

• Ensure that you cancel your subscription no later than 24 hours prior to the expiration of the trial period.

• Be aware that terminating your subscription during the free trial could lead to the forfeiture of the remaining trial duration.

• Direct any cancellation requests or inquiries to Merkury Innovations LLC, the developer of Geeni.

Alternatives for Geeni Subscription:

• SmartThings Classic: An application that provides the ability to monitor, control, and automate your household from any location globally.

• Smart Life: An all-encompassing home solution that empowers users to remotely control home appliances.

• Kasa for Mobile: Specifically created for TP-Link smart home devices, this application offers seamless control and management.

There are several alternatives to the Geeni Subscription for those looking to manage their smart home devices. Smart Things by Samsung offers a comprehensive ecosystem for connecting and controlling multiple devices, providing a robust solution without requiring a monthly fee. Google Home and Amazon Alexa are other popular platforms that allow users to control smart home products via voice commands and user-friendly apps, offering extensive compatibility with various devices without the need for a subscription.

Conclusion:

Remember, canceling your Geeni subscription doesn’t have to be daunting. This guide equipped you with clear steps for various platforms, including app, website, and direct contact. Armed with this knowledge, you can confidently navigate the process and make informed decisions about your smart home future.

Also Read: How To Cancel Signulous Subscription

FAQs:

How do I delete my Geeni account?

To ensure your privacy on Geni, kindly access your Geni account and proceed to delete any information that you wish to be removed from the platform. This includes any photos or profile details that you have added. Once you have successfully removed the unwanted information, you can easily deactivate your Geni account by selecting ‘Account Settings’ and then ‘Close Account’.

Does Geeni charge a monthly fee?

Geeni’s lack of cloud backup may be seen as a positive aspect by some due to the absence of monthly subscriptions, however, it may be a drawback for those who prioritize data security and accessibility. The majority of cameras from Geeni do not come equipped with cloud backup, which could be a concern for users looking to store their footage remotely for added peace of mind.

How do I contact Geeni customer service?

If you need assistance, please contact us via email at support@mygeeni.com, phone +(888) 232-3143, support.mygeeni.com for online chat support.

How do I pay for my Geeni subscription?

Geeni adopts a comprehensive strategy when it comes to payment options, allowing users to select between Paypal and bank card payments. Merkury innovations- Geeni acknowledges the diverse backgrounds of its users and caters to different preferences by incorporating well-known bank card choices such as VISA and Mastercard.